The “For 24h or longer” offer is a good solution not only when you plan a longer drive, e.g. to another city, but also when you need a car for a few hours. At the time of rental, a selected offer cannot be changed.
We take care so that our vehicles are in the best technical condition. Unfortunately, it may happen that a vehicle, after the last rental, is dirty. If it is not fit for use, just put the keys away in their place, close the door and click “Cancel my rental” in the app. You will be asked for selecting a reason for your booking cancellation. You will not be charged with any costs if you cancel your rental within 5 minutes from opening the vehicle. In addition, you can report it by clicking a red triangle on the right side of the map in Traficar app.
Renault Clio is not allowed to move on bus lanes. Only electric cars are allowed to move on bus lanes. The current fleet of available Traficar vehicle is provided here https://traficar.pl/fleet/
Yes, it is possible to terminate your rental in a different location but only where Traficar service is operating. Other location means cities which are included in the service range.
The intercity drive option is not available for electric vehicles and commercial vehicles.
The area within which you can leave Traficar is marked in the app. But it must be located in the free of charge parking zone or in the urban zone of charged parking – except for a zone assigned by means of the resolution of the municipality (e.g. for privileged vehicles only) and in places allowed for parking only at specific hours. Remember that this location should enable the safe parking of the vehicle in accordance with the traffic law. It is forbidden to terminate your rental with a car parked in the private, underground, charged or free of charge car park belonging to a private person, municipality, company or store. Remember that the car must be within the range of a mobile network and GPS.
You can cancel your booking at any time before opening the car (within 15 minutes from its booking) and you will not be charged with any related costs. In addition, we enable the free of charge cancellation of booking within 5 minutes from opening the vehicle. In the event of the charged booking extension, a related fee is not subject to return.
At Traficar you will find passenger and commercial cars with combustion engines and electric engines.
You can check the available fleet of commercial cars here https://traficar.pl/fleet/#cars-commercial-cars
You can check the available fleet of passenger cars here https://traficar.pl/fleet/#cars-passenger-cars
A card key is placed in the locker or in the location of the gear shift lever. Remember, after terminating your rental, put the key or the card away into the same place. A metal tablet attached to the key or to the card should be fastened to the magnetic socket in the locker.
In Clio V, you do not have to take the key; just get in the car and press the START button at the steering wheel.
After booking in the app, go to the booked car. Open the app. Then click “Scan the QR code” and direct your camera to one of the QR codes placed on the car. The first code is placed on the windshield from the driver’s side and the second code is placed on the side window from the driver’s side. The app will verify the QR code and if you scanned the correct code, the door will be opened automatically. You can get in the car.
In order to book a vehicle, activate Traficar app on your telephone with Android, iOS or Huawei with HMS services and go to the map view. If a geo-localisation service is enabled, the map will be zoomed-in to show the nearest vicinity. In the map, search for the nearest car marked with the T pin, then click the T pin and you will see the exact location of the car and its fuel level, and you will be able to book this vehicle by choosing a rental type you want to use. You can also click the navigation icon in the app map to find the nearest car quickly. Ready. Your Traficar is waiting for you.
