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Pre-authorisation

Why Traficar has collected PLN 10.00 for two kilometres?

As of booking in the “For as long as you want” offer, we block PLN 10.00 on your account. If your drive cost less than PLN 10.00, we will return the remaining amount to your card. You can see the blocked amount of PLN 10.00 for a few days.
but, finally, we will charge you with the actual drive cost. In this case, you will be charged with the amount of PLN 5.99. Depending on a bank, in the transaction history, you will see the debit of PLN 5.99, and the original amount of PLN 10.00 will be deleted from the transaction history or you will see the debit of PLN 10.00 and PLN 5.99, and the crediting of PLN 10.00.

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I do not like this new payment system; do I have any alternative?

If you do not want to pay for rental with your payment card and you conduct your own business activity, you can sign a contract with us for non-cash driving for you and possibly for your employees. Mail to bizes@traficar.pl, and our salesperson will prepare an offer for you.

Soon, we will enable crediting funds on Traficar account. You will be able to purchase crediting for PLN 50.00, 100.00 or 200.00, and payments for Traficar driving will decrease the sum of funds available on Traficar account.

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Why are there a few card operations on my card with Traficar name although I made one booking?

If you have a few blockades on your card, it means that your rental lasted a few hours. The first funds are blocked at the time of booking; each subsequent blockade will be made on a current basis during your rental. You will receive a single invoice from us but the number of payments may be more than one – it all depends on the duration of your booking and the kilometres covered.

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How long will I wait for the unblocking of my funds on the card?

The order for the unblocking of your funds on your card will be sent by us to your bank promptly after terminating your rental, if the blocked amount is higher than the rental cost. It depends on your bank how fast your money will be unblocked on your card. It does not depend on us. The majority of banks release blockades within 2-3 business days; there are banks which do it within 10 minutes and others do it for 7 business days. Check in your bank for how long you will wait for releasing your blockade. Remember that pre-authorisation is the blockade of your funds on the card towards your rental – these funds are not sent to our account until booking is finished. These funds are still on your bank account.

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How does funds blocking work at Traficar?

After clicking the BOOK press button (“For how long do you want” offer), we will block the amount of PLN 10.00 on your card towards booking (if you cancel your booking, we will return automatically the blocked funds to your account. Your bank may settle this return even for two business days).
If you click the BOOK FOR 24H “For 24h or longer” offer, we will block on your account the amount for the first 24 hours of rental – for passenger cars – PLN 59.00, for small commercial vehicles – PLN 90.00, for large commercial vehicles – PLN 159.00. (If you cancel your booking, we will return automatically the blocked funds to your account. Your bank may settle this return even for two business days)
Then, on a current basis, we will check what your drive cost is – we will check the booking time, parking time and the kilometres covered. If the booking cost is higher than the amount blocked in the first pre-authorisation, we will make another blocking of your funds on your card. The second blocking of your funds will be exactly the amount of the rental cost deducted with the amount blocked at the time of booking. During your rental, we can make a few or even several blockades on your card. The total blocked amount will not exceed the actual cost of your travel.
If we blocked more funds than the actual cost of your rental, we will return the balance to your card.

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What does pre-authorisation mean?

Pre-authorisation is blocking funds on the user’s payment card towards the fees for Traficar rental.

The first pre-authorisation in rental for as long as you want amounts to PLN 10.00. In the “24 or longer” rental, it equals the amount of the 24h fee. Subsequent pre-authorisations are collected on a current basis depending on the number of the kilometres covered, parking time, start-up fee and 24h fee.

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